Open positions

Posted |

January 17 2023

Locations |

Bosnia and Herzegovina

Microsoft Technologies System Engineer

Comtrade System Integration, founded in 2001. as part of Comtrade Group, specializes in cloud-based digital transformation and the design, development, integration and management of systems and applications.

Our domains of expertise include Cloud Services, Predictive Analytics, Digital Business Automation, Security, IoT, CRM, AI and more. Through partnerships with global vendors, including Microsoft, Oracle, IBM and Open Text, we offer premium IT products that accelerate digital innovation.

Our team comprises of 300+ IT experts who leverage their deep domain knowledge, top industry certifications and experience to help businesses optimize their IT resources and adopt digital technology faster and more effectively than their competitors.

Our growing company Comtrade System Integration is currently seeking for Microsoft Technologies System Engineer join our Microsoft Team in Sarajevo.



  • Provide Exchange Engineering services of architecture and infrastructure support focusing on design, installation, configuration, operational management, migration, integration and monitoring;
  • Perform technical administrative tasks daily to ensure the stability and availability of Exchange servers, Office365, troubleshooting server, mail routing and related issues;
  • Responsible for the day-to-day availability of Exchange service, Exchange Online & Active Directory on-prem along with Hybrid configurations and security best practices;
  • Implement policies and technologies to ensure Exchange server security using secure access, monitoring, control and routine security evaluations;
  • Participate in the transition of new and modified services into production;
  • In case of current SLA services, provides tier 3 support for escalations from Help Desk;
  • Managing escalations and cases to ensure timely and high-quality resolution of all issues.




  • Bachelor’s Degree in Information Technology or related fields of education;
  • 5 years of work experience in the same or similar positions;
  • 5 years of experience in Exchange email system, planning, migrating and troubleshooting;
  • Advanced knowledge of Active Directory Services including DNS, DHCP, and DFS;
  • Excellent knowledge of federated identity systems (Microsoft ADFS), multi-factor authentication (Azure MFA preferred) and Microsoft AD Integration with Cloud Applications/Microsoft Azure Active Directory;
  • Functional knowledge of Network administration;
  • Hands-on experience with Continuity of Operations/Disaster Recovery architecture and planning;
  • Excellent written, verbal and presentation skills; ability to effectively explain complex technical concepts;
  • Microsoft Certification are considered as an advantage;
  • Solid understanding of the Information Technology Infrastructure Library (ITIL) principles is considered as an advantage.



  • A chance to work with an outstanding team of people in familiar atmosphere;
  • Great environment for personal and professional development;
  • Opportunities for additional professional training and certification;
  • Competitive salary;
  • Lots of benefits that support your private life (parking on premises, child time bonus, private health insurance, family day, sports and recreation facilities, etc.);
  • Stable and well-organized working conditions with a variety of different exciting projects to work on;
  • A dynamic environment within a technologically advanced organization;
  • Encouragement of innovation, sharing ideas and knowledge.