Posted on
26 | 10 | 2011

New ComTrade Management Plugin Now Connects Microsoft System Center and Citrix XenDesktop 5.5

ComTrade (formerly HERMES SoftLab), provider of one of the world’s leading application management solutions for Citrix, is proud to announce the upcoming release of a new cost-effective desktop virtualization solution for Citrix XenDesktop® 5.5. In addition, ComTrade will now offer new Microsoft System Center Operations Manager Management Packs supporting Citrix XenApp™ 6.5 and Citrix XenServer® 6. These Management Packs provide an outstanding user experience, scalability, manageability and cost benefits with simple installation, minimal training and easy maintenance.

“We believe that Citrix XenDesktop 5.5 is making virtual desktops simple and affordable while delivering efficiencies that drive down the cost of infrastructure and management overhead. We are committed to helping our customers deliver on the promise of desktop transformation and are thrilled to be able to further support Citrix vision of desktop virtualization and application delivery with the System Center Management Pack for XenDesktop 5.5,” reports Simon Taylor, VP Product, ComTrade.

XenDesktop enables organizations to deliver virtual desktops with confidence to any user, anywhere, and ultimately provides quantifiable business cost savings. ComTrade’s Management Pack for Citrix XenDesktop includes a fully featured end-user monitoring and infrastructure management solution, and extends the end-to-end service monitoring capabilities of Microsoft System Center Operations Manager to include XenDesktop 5.5 infrastructure.

According to Kevin Strohmeyer, Director of Product Marketing, Enterprise Desktops and Applications at Citrix, “ComTrade’s Management Pack for Citrix XenDesktop delivers immediate integration of the new, rich capabilities of XenDesktop 5.5. ComTrade Management Packs enable IT to leverage existing management systems and skill sets for an end-to-end view of highly-personalized virtual desktops and private desktop clouds because of their integration into Microsoft System Center Operations Manager.”

ComTrade Management Packs for Citrix XenDesktop leverage the power of Microsoft System Center to deliver a comprehensive solution focused on providing maximised availability, crystal clear performance visibility, and unparallelled end user experience. Comtrade Management Packs present extensive system data to operations staff in a standard and familiar way, making it easier than ever before to identify the route cause of a problem and get it fixed fast.

“Microsoft and Citrix are demonstrating their commitment to the optimized desktop and cloud computing by providing the mobility and flexibility end users want, while preserving the security and control that IT professionals need. System Center Operations Manager and ComTrade Management Packs for Citrix add greater levels of in-depth monitoring of desktop infrastructure based on Citrix XenDesktop ,” said Sergio Klarriech, Director Strategic Alliances, Management and Security Division, Microsoft Corp.

ComTrade Management Pack for Citrix XenDesktop – Key Benefits and Highlights:

  • Rich topology views expose XenDesktop component dependencies and allow their direct correlation with the rest of the IT infrastructure.
  • Configurable monitors watch for end-user, desktop, application, and virtual infrastructure-level events that could impact overall health and performance. The resulting alerts carry specific event information and relevant troubleshooting knowledge.
  • Predefined performance views and reports track the historical performance and help predict future trends.
  • A configurable list of actions can be taken against target XenDesktop infrastructure, truly enabling autonomous day-to-day operational management of the XenDesktop estate.

Visit ComTrade at Citrix Synergy™ 2011, October 26-28, at Barcelona, Spain (booth #510) and discover the great value of managing, monitoring, and measuring the Citrix virtualization environment. ComTrade management products are also available for testing and review from the ComTrade web site at

For more information:
Twitter: @Mgmt_Products

Media contacts:
Antonio Mikulandra, Sales Manager, Application Management Products
Litijska cesta 51, 1000 Ljubljana, Slovenia
phone: +386 1 586 55 42, fax: +386 1 586 52 70

//ABOUT COMTRADE MANAGEMENT PRODUCTS/ ComTrade is a recognized leader in enterprise application and infrastructure management for heterogeneous, multi-vendor environments. Our management product line delivers strong, immediate value for customers and includes best-in-class solutions for management of Citrix XenDesktop, XenApp, and XenServer, Oracle Siebel CRM/Oracle BI, EMC Documentum, and Microsoft Terminal Server. For more details please visit

//ABOUT COMTRADE/ ComTrade is an international provider of IT solutions and software engineering services whose clients include high-tech vendors, telecommunication companies, financial institutions, and the public sector. With over 1000 professionals, ComTrade offers industry-leading expertise in data storage management, embedded systems, network systems management, gaming, telecommunications, e-solutions, and customized application development. For more details please visit