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Posted |

April 03 2024

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Business Analyst

Comtrade System Integration, founded in 2001. as part of Comtrade Group, specializes in cloud-based digital transformation and the design, development, integration and management of systems and applications.

Our domains of expertise include Cloud Services, Predictive Analytics, Digital Business Automation, Security, IoT, CRM, AI and more. Through partnerships with global vendors, including Microsoft, Oracle, IBM and Open Text, we offer premium IT products that accelerate digital innovation.

Our team comprises of 300+ IT experts who leverage their deep domain knowledge, top industry certifications and experience to help businesses optimize their IT resources and adopt digital technology faster and more effectively than their competitors.

Our growing company Comtrade System Integration is currently seeking for Business Analyst to join our team.


We’re looking for someone with experience in Business analysis primarily in the public or finance sector.

She/he will be responsible for:

  • Planning business analysis efforts for the particular project based on available input information (project definition and high-level scope);
  • Close collaboration with clients to gather information relevant to the project and to understand business needs and goals;
  • Independent research (obtaining information from other sources such as regulations, standards, our presales, and other teams, the internet, existing solutions in the domain, and other, based on your own judgment) in order to find missing information needed and/or useful for better understanding of business domain and identifying potential solutions;
  • Specification of business requirements (business goals), stakeholder requirements, transition requirements (data migrations, trainings, pre-conditions to be met and other);
  • Creation of functional solution design (visioning how the solution will satisfy business and user needs);
  • Specification of solution requirements (both functional and non-functional);
  • Collaboration with client towards client’s requirements specification document approval;
  • Close collaboration with project managers, software implementation teams and quality assurance teams providing all needed support and obtaining all relevant information;
  • Providing support for user acceptance process, preparation of user documentation and user trainings;
  • Using existing company resources (knowledge, methodologies, and tools, already developed concepts, components, solutions, and other products and artifacts) most suitably and efficiently;
  • Providing contribution during presales activities (writing functional part of technical proposals, providing inputs for estimations, anticipating risks, helping presales team to understand business domain key concepts).


  • Experience in Business Analysis in public or finance sector;
  • A degree in Business Administration, Information Technology, Computer Science, or a related field;
  • Good understanding of at least one of the business domains in the public sector (public finances, administrative procedures, case management, or any other public domain) or the finance sector;
  • Familiarity with the software development process;
  • Ability to evaluate if software architecture/design is suitable for business solutions under development;
  • Understanding of project management concepts, at least understanding of scope management and change management;
  • Strong analytical and problem-solving abilities to dissect complex processes and identify automation opportunities;
  • Ability to create models using UML (Unified Modeling Language) or any other modeling notation or tool suitable for the need;
  • Ability to create business process diagrams using BPMN notation;
  • General understanding of software platforms and concepts such as BPM, ESB, DWH, BI, DMS, and CRM;
  • Knowing RPA and AI technology is a plus.
  • Ability to create clear, understandable, well-organized, concise written documentation, using proper grammar and spelling in both Slovenian and English language;
  • Speaking Serbian language is a plus.
  • Good collaboration, communication, and presentation skills;
  • Organizational skills.


  • Possibility of participation in business development and expansion of the company. • Competitive pay.
  • Work in an orderly, dynamic, and motivated environment.
  • Formal and informal get-togethers (Teambuilding, New Year’s party, etc.)
  • Possibility of additional professional education, personal development, and certification.
  • Flexible working hours with the possibility of occasional remote work.